Technical, behavioral and attitudinal competences of leaders/managers

practical applications based on literature exploratory study


  • Giovanna Peixoto Ribeiro Cantarino Fluminense Federal University (UFF), Niterói, Rio de Janeiro, Brazil
  • Fernando Oliveira de Araujo Fluminense Federal University (UFF), Niterói, Rio de Janeiro, Brazil.



Leader, Managers, Exploratory research, Leadership development, 70 20 10, Model


Goal: The objective of the present work is to investigate what is found in the national and international databases about the managers/leaders characteristics, besides the identification of how those professionals have reached their positions/roles within their organizations.

Design / Methodology / Approach: The method used in this research consisted of exploratory research in scientific bases in order to reach an effective literature review, covering the available works on the topic.

Results: As main results obtained, there is the fact that professionals are not effectively developed especially in terms of behavioral skills, as well as the use of the 70 20 10 methods as the most appropriate for adult training, responsible for the three pillars that integrates learning: Work-based learning, interpersonal relationship learning and formal development learning.

Limitations of the investigation: The work is restricted to bibliographic research.

Practical implications: The main conclusion is that individual's different personal and professional experiences as well as the influence of the environment, contribute to their training and should be considered in development methodologies, such as the example of the 70 20 10 model.

Originality/Value: The work presents the 70 20 10 model to confirm that learning, especially for adults, needs means that go beyond the traditional ones for an effective development of professionals in organizations.



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How to Cite

Cantarino, G. P. R., & Araujo, F. O. de. (2022). Technical, behavioral and attitudinal competences of leaders/managers: practical applications based on literature exploratory study. Brazilian Journal of Operations & Production Management, 19(4), 1–8.



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