Vol. 14 No. 1 (2017): March, 2017

Published: 2017-03-06

Articles

  • APPLICATION OF THE TOOLS OF PRODUCTION ENGINEERING FOR THE REDUCTION OF DEAD TIME IN AN ASSEMBLY LINE

    Mario Fernando Mello, Gabriel Mino Fassini
    2-8
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a1

  • SOFTWARE TESTING ESTIMATION: BIBLIOGRAPHIC SURVEY IN BRAZILIAN AND INTERNATIONAL ENVIRONMENTS

    Fernando Oliveira de Araujo, Luciana Vago Matieli
    10-18
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a2

  • IMPACT ANALYSIS OF IT USE IN LOGISTICAL COSTS OF A BRAZILIAN BEVERAGE COMPANY

    Fabio Aquino da Silva, Valmir Martins Oliveira
    20-26
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a3

  • The Knowledge Management in Business Strategies and Reverse Logistics

    Jorge Muniz Jr, Julio Cicero Cunha, Reinaldo Almeida, Fernando Augusto Silva Marins
    28-36
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a4

  • LIFE MICROINSURANCE IN BRAZIL: A PROPOSAL FOR PRICING AND ASSESSING THE TARGET AUDIENCE

    Raphael Portilho Soares, Julio Vieira Neto, Mirian Picinini Méxas, Tayana Aparecida Rigueira
    38-47
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a5

  • PERFORMANCE MEASUREMENT OF GREEN SUPPLY CHAIN MANAGEMENT: A LITERATURE REVIEW AND GAPS FOR FURTHER RESEARCH

    Gustavo Tietz Cazeri, Rosley Anholon, Robert Eduardo Cooper Ordoñez, Olívio Novaski
    60-72
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a7

  • DAIRY PRODUCTION DIAGNOSIS FROM THE PERSPECTIVE OF BUSINESS ECOSYSTEM: STATE OF THE ART IN 2016

    Andrei Bonamigo, Helio Aisenberg Ferenhof, Fernando Antonio Forcellini
    74-80
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a8

  • USING THE SERVQUAL MODEL TO ASSESSMALL SERVICE QUALITY AND CUSTOMER SATISFACTION

    Larissa Maria Argollo de Arruda Falcão, Taciana de Barros Jerônimo, Fagner José Coutinho de Melo, Joas Tomaz de Aquino, Denise Dumke de Medeiros
    82-88
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a9

  • A MULTIVARIATE DATA ANALYSIS OF LOGISTICS STRUCTURE AS A FACTOR OF COMPETITIVENESS

    Henrique Duarte Carvalho, Henrique Terra Fonseca
    90-100
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a10

  • SOCIAL BEHAVIOR OF BRAZILIAN ORGANIZATIONS: AN ANALYSIS OF ISOMORPHISM MECHANISM

    Adelaide Maria Bogo, Alan Christian Schmitt, Elisa Henning, Margarete L.A. Menegotto
    102-111
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a11

  • RELEVANCE OF THE COMPETITIVE INTELLIGENCE PROCESS ON THE SPANISH PHARMACEUTICAL COMPANIES

    M. Paula Fernández-Arias, Pilar Quevedo-Cano, Antonio Hidalgo
    112-117
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a12

  • SALES PERFORMANCE MANAGEMENT: A STRATEGIC INITIATIVE TO THE GROWTH OF MICRO AND SMALL BUSINESSES

    Evelyn Morais Galvão, Syntia Lemos Cotrim, Gislaine Camila Lapasini Leal, Franciely Velozo Aragão
    118-124
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a13

  • POWERING CUSTOMER CONNECTIVITY OF PRODUCTS WITH LAST MILE SUPPORT SERVICES: EVIDENCES FROM INDIAN PASSENGER CAR MANUFACTURING

    Sumeet Singh Jasial, S S Pal, Sanjeev Bansal
    126-135
    DOI: https://doi.org/10.14488/BJOPM.2017.v14.n1.a14