Analysis of activities that make up reverse logistics processes: proposition of a conceptual framework

Authors

  • André Cristiano Silva Melo Department of Production Engineering, State University of Pará, Belém, Brazil.
  • Denilson Ricardo Lucena de Nunes Department of Production Engineering, State University of Pará, Belém, Brazil.
  • Antônio Erlindo Braga Júnior Department of Industrial Design, State University of Pará, Belém, Brazil.
  • Rayra Brandão de Lima Department Administration Course, Federal Rural University of The Amazon, Tomé-Açu, Brazil.
  • Verônica de Menezes Nascimento Nagata Department of Production Engineering, State University of Pará, Belém, Brazil.
  • Vitor William Batista Martins UEPA - Universidade do Estado do Pará http://orcid.org/0000-0003-4891-8630

DOI:

https://doi.org/10.14488/BJOPM.2022.001

Keywords:

Reverse Logistics, Reverse Logistics Activities, Reverse Logistics Processes, Framework

Abstract

Goal: The need to discuss reverse logistics processes with a detailed and analytical approach, aiming at improving the reverse channel efficiency is notorious in the literature. Therefore, this research aimed to analyze and describe in detail the activities that make up the reverse logistics processes and, in addition, to propose a conceptual framework for a better understanding and definition of RL processes. .

Design / Methodology / Approach: This was achieved through a systematic review, which considered 3.517 papers, analyzing the RL concepts, definitions and objectives, as well as identifying its processes and activities. The activities were categorized as information (I-RL process) or materials (M-RL process) related.

Results: This research provides an entire RL activities blueprint. This approach promotes greater transparency, allowing to identify stages most impacted on the reverse channels, besides standardizing logistical procedures and also allowing to insert control points for measuring performance.

Limitations of the investigation: It is possible for a paper that focuses on one of the activities of the framework not to have been shown during the database if it doesn’t mention the keywords “reverse logistics”, “green logistics” and “sustainable logistics”.

Practical implications: The concepts of reverse logistics activities presented in the framework can be implemented in reverse supply chains, serving as a basis for organizational strategies for managers involved with such processes.

Originality / Value: The authors of this paper believe that the results achieved can greatly contribute to the expansion of debates in the RL area, as well as serve as a basis for managers involved with RL processes.

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Author Biography

Vitor William Batista Martins, UEPA - Universidade do Estado do Pará

Graduado em Engenharia de Produção pela Universidade da Amazônia (2010) e Mestre em Engenharia Civil pela Universidade Federal do Pará (2013), na área de concentração estruturas e construção civil, na linha de pesquisa construção civil e materiais com ênfase em produção e gerenciamento. Campos de estudo e pesquisa: Aprendizagem Organizacional, Gerenciamento de Projetos, Lean Construction, Gestão da Qualidade e Logística Aplicada à Construção Civil. Atualmente, é Professor Assistente e Coordenador do Curso de Graduação em Engenharia de Produção da Universidade do Estado do Pará - UEPA. Participa como pesquisador do grupo de Gestão de Sistemas Logísticos e de Sistemas Produtivos para o Desenvolvimento Regional do Centro de Ciências Naturais e Tecnologia. Atuou como Coordenador Adjunto do Curso de Graduação em Engenharia de Produção (2013-2014) e Coordenador Administrativo do Campus VIII - UEPA Marabá (2014). Além disso, é membro colaborador do corpo docente do Mestrado Profissional em Processos Construtivos e Saneamento Urbano do Instituto de Tecnologia da Universidade Federal do Pará - UFPA.

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Published

2022-03-24

How to Cite

Silva Melo, A. C., Lucena de Nunes, D. R., Braga Júnior, A. E., Brandão de Lima, R. ., de Menezes Nascimento Nagata, V. ., & Martins, V. W. B. (2022). Analysis of activities that make up reverse logistics processes: proposition of a conceptual framework. Brazilian Journal of Operations & Production Management, 19(2). https://doi.org/10.14488/BJOPM.2022.001

Issue

Vol. 19 No. 2 (2022)

Section

Literature review

License

Copyright (c) 2022 André Cristiano Silva Melo, Denilson Ricardo Lucena de Nunes, Antônio Erlindo Braga Júnior, Rayra Brandão de Lima, Verônica de Menezes Nascimento Nagata, Vitor William Batista Martins

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