An Analysis of a Bike-Sharing System from a Business Model Perspective
Keywords:Product-service system, Sustainable business model, Bike-sharing, Bicycle Sharing System
Goal: Product-service systems are innovative business models that aim to contribute to sustainability issues. Bike-sharing system is a classic example of this kind of business model. This work covers an analysis of a bike-sharing system implemented in the South of Brazil from a business model perspective by focusing on the value network.
Design/Methodology/Approach: Data was collected based on interviews with the executives of a focal company and information retrieved from other sources, e.g., company internal reports, PSS design documents, etc.). A research protocol was developed based on the literature to identify a set of variables to be interpreted. A semi-structured questionnaire was developed for interviews, which was recorded for later content transcription and analysis.
Results: The business model value network and mechanisms of value proposition, configuration, delivery, and value capture are described. This business model is based on a diverse value network and should be developed and updated on co-creation mechanisms to deliver more sustainable results.
Limitation of the investigation: It is a single study conducted in a medium-sized town in the South of Brazil that implemented a bike-sharing system. In addition, the analyis was considered in the “problem identification phase”.
Practical implications: The bike-sharing business model analysis may improve the business model towards increasing the inhabitants' quality of life as well as city image.
Originality/Value: The study was conducted in a developing country, analyzing a PSS business model from a sustainable operations perspective, which is not common in the current literature.
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Copyright (c) 2021 Suzana Regina Moro, Paulo Augusto Cauchick-Miguel
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