Enhancement of work engagement through HRIS adoption mediated by workplace well-being
DOI:
https://doi.org/10.14488/BJOPM.1499.2023Keywords:
Human Resource Information System, Work Engagement, Workplace Well-beingAbstract
Goal: The purpose of this paper is to find out the Role of HRIS adoption in enhancing work engagement by considering the mediating effect of workplace well-being.
Design/Methodology/Approach: Applying AMOS software, the (CFA) method is used to construct the actual SEM model. A well-structured questionnaire was framed and collected a maximum of 300 data points using a 5-point Likert scale in a non-probability convenience sample in several organizations.
Results: SEM modeling has various constraints to evaluate the original and modification indices. It is found that there is a mediating effect on workplace well-being between the human resource information system and work engagement. The model establishes the significant impact of workplace well-being in organizations.
Limitations of the investigation: Future research should address that HRIS adoption is necessary for every organization for better decision-making, but they will face challenges in adopting the HRIS
Practical Implications: Receiving innovation in the working environment and recommending how it should be swiftly involved and transformed into a standard method of practice.
Originality/ Value: The study demonstrates the originality and significance of the current model in developing the human resource information system, which helps to ensure employees' workplace well-being towards the organization.
Downloads
References
Al-Dmour, A.H., Abbod, M. and Al-Balqa, N.S. (2018), The impact of the quality of financial reporting on nonfinancial business performance and the role of organizations demographic' attributes (type, size and experience). DOI: https://doi.org/10.4018/ijcfa.2017070101
Amor, A.M., Xanthopoulou, D., Calvo, N. and Vázquez, J.P.A. (2021), “Structural empowerment, psychological empowerment, and work engagement”, A cross-country study, European Management Journal, Vol. 39, No. 6, pp. 779-789. DOI: https://doi.org/10.1016/j.emj.2021.01.005
Anupa, M. (2021), “Role of human resources information system (hris) in accelerating organizational effectiveness–it companies perspective”, International Journal of Management and Humanities (IJMH), Vol. 5, No. 6, pp. 22-25. DOI: https://doi.org/10.35940/ijmh.f1245.025621
Anwar, M., Shah, S.Z.A., and Khan, S.Z. (2018), “The role of personality in SMEs internationalization, Empirical evidence”, Review of International Business and Strategy. DOI: https://doi.org/10.1108/ribs-12-2017-0113
Carvajal-Arango, D., Vasquez-Hernandez, A. and Botero-Botero, L.F. (2021), “Assessment of subjective workplace well-being of construction workers”, A bottom-up approach, Journal of Building Engineering, Vol. 36, No. 102154. DOI: https://doi.org/10.1016/j.jobe.2021.102154
Cazeri, G.T., Ordoñez, R.E.C., Anholon, R., Pereira, C.M., and Rodrigues, E.A. (2019), “Performance measurement in product development process (PDP)”, Brazilian Journal of Operations & Production Management, Vol. 16, No. 4, pp. 550-561. DOI: https://doi.org/10.14488/bjopm.2019.v16.n4.a1
Chambel, M.J., Carvalho, V.S., Cesário, F. and Lopes, S. (2017), “The work-to-life conflict mediation between job characteristics and well-being at work”, Career Development International. DOI: https://doi.org/10.1108/cdi-06-2016-0096
Chillakuri, B. and Vanka, S. (2020), “Examining the effects of workplace well-being and high-performance work systems on health harm, a Sustainable HRM perspective”, Society and Business Review. DOI: https://doi.org/10.1108/sbr-03-2020-0033
Collie, R.J., Granziera, H. and Martin, A.J. (2020), “School principals' workplace well-being, A multination examination of the role of their job resources and job demands”, Journal of Educational Administration, Vol. 58, No. 4, pp. 417-433. DOI: https://doi.org/10.1108/jea-04-2019-0075
Conners, C. K., Sitarenios, G., Parker, J.D., and Epstein, J.N. (1998), “The revised Conners' Parent Rating Scale (CPRS-R)”, Journal of abnormal child psychology, Vol. 26, No. 4, pp. 257-268. DOI: https://doi.org/10.1037/t81067-000
Coo Calcagni, C., Richter, A., von Thiele Schwarz, U., Hasson, H. and Roczniewska, M. (2021), All by myself, How perceiving organizational constraints when others do not hampers work engagement. DOI: https://doi.org/10.1016/j.jbusres.2021.08.010
Currie, C.R., Scott, J.A., Summerbell, R.C. and Malloch, D. (1999), “Fungus-growing ants use antibioticproducing bacteria to control garden parasites”, Nature, Vol. 398, No. 6729, pp. 701-704. DOI: https://doi.org/10.1038/19519
Beaucoudrey, L., Puel, A., Filipe-Santos, O., Cobat, A., Ghandil, P., Chrabieh, M. and Casanova, J.L. (2008), “Mutations in STAT3 and IL12RB1 impair the development of human IL-17–producing T cells”, The Journal of experimental medicine, Vol. 205, No. 7, pp. 1543-1550. DOI: https://doi.org/10.1084/jem.20080321
Deng, M., Wang, X., and Menassa, C. C. (2021), ”Measurement and prediction of work engagement under different indoor lighting conditions using physiological sensing”, Building and Environment, Vol. 203. DOI: https://doi.org/10.1016/j.buildenv.2021.108098
Oliveira, A.R. and Proença, A. (2019), “Design principles for research & development performance measurement systems”, Brazilian Journal of Operations & Production Management, Vol. 16, No. 2, pp. 227-240. DOI: https://doi.org/10.14488/bjopm.2019.v16.n2.a6
Divakar, P. (2021), “The Role of Psycho Social Factors and Employee Commitment on Human Resources Information System (HRIS) Practices, a Model Development” No. 7167, EasyChair.
Duan, J., Wong, M. and Yue, Y. (2018), “Organizational helping behavior and its relationship with employee workplace well-being”, Career Development International. DOI: https://doi.org/10.1108/cdi-01-2018-0014
ElNakib, D.M., Ragheb, M.A., Youssef, R.A.E. and Ghanem, A.N. (2021), “The Effect of HRIS Adoption on Vodafone Egypt Firm’s Performance”, Journal of Human Resource and Sustainability Studies, Vol. 9, No. 02, pp. 173. DOI: https://doi.org/10.4236/jhrss.2021.92012
Fan, J., Zhang, M., Wei, X., Gursoy, D., and Zhang, X. (2021), “The bright side of work-related deviant behavior for hotel employees themselves” Impacts on recovery level and work engagement, Tourism Management, Vol. 87, No. 104375. DOI: https://doi.org/10.1016/j.tourman.2021.104375
Farrell, A.M. (2010), “Insufficient discriminant validity”, Journal of business research, Vol. 63, No. 3, pp. 324-327
Godfrey, K. R. (1980), “Correlation methods”, Automatica, Vol. 16, No. 5, pp. 527-534.
Hair, E., Halle, T., Terry-Humen, E., Lavelle, B. and Calkins, J. (2006), “Children's school readiness in the ECLS-K, Predictions to academic, health, and social outcomes in first grade”, Early Childhood Research Quarterly, Vol. 21, No. 4, pp. 431-454. DOI: https://doi.org/10.1016/j.ecresq.2006.09.005
Hair Jr, J.F., Sarstedt, M., Hopkins, L. and Kuppelwieser, V.G. (2014), “Partial least squares structural equation modeling (PLS-SEM), An emerging tool in business research”, European business review. DOI: https://doi.org/10.1108/ebr-10-2013-0128
Hair Jr, J.F., Matthews, L.M., Matthews, R.L. and Sarstedt, M. (2017), “PLS-SEM or CB-SEM: updated guidelines on which method to use”, International Journal of Multivariate Data Analysis, Vol. 1, No. 2, pp. 107-123. DOI: https://doi.org/10.1504/ijmda.2017.10008574
Hair Jr, J.F., Howard, M.C. and Nitzl, C. (2020), “Assessing measurement model quality in PLS-SEM using confirmatory composite analysis” Journal of Business Research, No. 109, pp. 101-110. DOI: https://doi.org/10.1016/j.jbusres.2019.11.069
Hayes, A.F., Montoya, A.K., and Rockwood, N.J. (2017), “The analysis of mechanisms and their contingencies, PROCESS versus structural equation modelling”, Australasian Marketing Journal (AMJ), Vol. 25, No. 1, pp. 76-81. DOI: https://doi.org/10.1016/j.ausmj.2017.02.001
Heyns, M.M., McCallaghan, S. and Elizabeth, H. (2022), “The role of supervisor support and basic psychological needs in predicting work engagement, burnout and turnover intentions in a medical contract research service setting”, Research in Social and Administrative Pharmacy, Vol. 18, No. 6, pp. 2981-2988. DOI: https://doi.org/10.1016/j.sapharm.2021.07.009
Hooper, D., Coughlan, J. and Mullen, M. R. (2008), “Structural equation modelling, Guidelines for determining model fit”, Electronic journal of business research methods, Vol. 6, No. 1, pp. 53-60.
Hu, L.T., and Bentler, P.M. (1999), “Cutoff criteria for fit indexes in covariance structure analysis, Conventional criteria versus new alternatives”, a multidisciplinary journal, Vol. 6, No. 1, pp. 1-55. DOI: https://doi.org/10.1080/10705519909540118
Hussain, G., Hanif, M.I. and Hamid, A.B.A. (2018), “The effect of organizational innovation and organizational culture on the market performance of SMES in Pakistan”, International Journal of Research and Innovation in Social Science (IJRISS), Vol. 2, No. 5.
Ikediashi, D.I., Ogunlana, S.O. and Udo, G. (2013), “Structural equation model for analysing critical risks associated with facilities management outsourcing and its impact on firm performance”, Journal of Facilities Management. DOI: https://doi.org/10.1108/jfm-10-2012-0046
Iwu, C.G., Udekwe, E., La Harpe, A.C. and Daramola, J.O. (2021), “Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa”, International Journal of Research in Business and Social Science, Vol. 10, No. 5, pp. 261-275. DOI: https://doi.org/10.20525/ijrbs.v10i5.1284
Jena, L.K., Singh, S.K., Pradhan, R.K., Panigrahy, N.P. and Kesari, L. (2018), “Self-efficacy and workplace wellbeing, moderating role of sustainability practices”, An International Journal of Benchmarking. DOI: https://doi.org/10.1108/bij-07-2018-0219
Kamdjoug, J.R.K., Ntede, C.A.M., Wamba, S.F., Dongmo, C.E., and Fobang, A.N. (2017), “Comparative Study of the Influence of Requirements Analysis and User Participation on the Success of Two Software”, An Empirical Study, International Journal of Technology Diffusion (IJTD), Vol. 8, No. 3, pp. 41-56. DOI: https://doi.org/10.4018/ijtd.2017070103
Khan, A.N. (2021), “A diary study of psychological effects of misinformation and COVID-19 threat on work engagement of working from home employees”, Technological Forecasting and Social Change, Vol. 171, No. 120968. DOI: https://doi.org/10.1016/j.techfore.2021.120968
Kørner, A., Lauritzen, L., Abelskov, K., Gulmann, N., Marie Brodersen, A., Wedervang-Jensen, T. and Marie Kjeldgaard, K. (2006), “The geriatric depression scale and the cornell scale for depression in dementia, A validity study”, Nordic journal of psychiatry, Vol. 60, No. 5, pp. 360-364. DOI: https://doi.org/10.1080/08039480600937066
Kumari, K.T.D., and Dayarathna, N.W.K.D.K. (2019), “Impact of Human Resource Information Systems on Human Resource Management Effectiveness in Selected Steel Manufacturing Company in Sri Lanka”, Human Resource Management Journal, Vol. 7, No.2, pp. 28-39. DOI: https://doi.org/10.31357/hrmj.v3i1.2937
Kuriakose, V., Sreejesh, S., Wilson, P.R. and Anusree, M.R. (2019), “The differential association of workplace conflicts on employee well-being, The moderating role of perceived social support at work”, International Journal of Conflict Management, Vol. 30, No. 5, pp. 680-705. DOI: https://doi.org/10.1108/ijcma-05-2018-0063
McIver, J. and Carmines, E. G. (1981), Unidimensional scaling, Vol. 24, sage.
Miller, L. and Miller, A.F. (2020), “Innovative work behavior through high-quality leadership”, International Journal of Innovation Science.
Mohanty, S.K. and Arunprasad, P. (2020), “Identification of drivers of employee engagement in Indian power companies”, International Journal of Productivity and Performance Management. DOI: https://doi.org/10.1108/ijppm-08-2019-0414
Mueller, R.O. and Hancock, G.R. (2018), “Structural equation modelling, In The reviewer’s guide to quantitative methods in the social sciences”, pp. 445-456, Routledge. DOI: https://doi.org/10.4324/9781315755649-33
Mukherjee, A. and Malhotra, N. (2006), “Does role clarity explain employee‐perceived service quality? A study of antecedents and consequences in call centres”, International Journal of Service Industry Management. DOI: https://doi.org/10.1108/09564230610689777
Ngai, E.W.T. and Wat, F.K.T. (2006), “Human resource information systems”, a review and empirical analysis, Personnel review. DOI: https://doi.org/10.1108/00483480610656702
Niswaty, R., Wirawan, H., Akib, H., Saggaf, M.S. and Daraba, D. (2021), “Investigating the effect of authentic leadership and employees' psychological capital on work engagement”, Heliyon, Vol. 7, No. 5, e06992. DOI: https://doi.org/10.1016/j.heliyon.2021.e06992
Noor, M.M. and Razali, R. (2011, July), “Human resources information systems (HRIS) for military domain-a conceptual framework”, Proceedings of the 2011 International Conference on Electrical Engineering and Informatics, IEEE, pp. 1-5. DOI: https://doi.org/10.1109/iceei.2011.6021559
Ozturk, A., Karatepe, O.M. and Okumus, F. (2021), “The effect of servant leadership on hotel employees’ behavioral consequences, Work engagement versus job satisfaction”, International Journal of Hospitality Management, Vol. 97. DOI: https://doi.org/10.1016/j.ijhm.2021.102994
Pallant, J.F., and Bailey, C.M. (2005), “Assessment of the structure of the Hospital Anxiety and Depression Scale in musculoskeletal patients”, Health and quality of life outcomes, Vol. 3, No. 1, pp. 1-9. DOI: https://doi.org/10.1186/1477-7525-3-82
Parker, G.B., and Hyett, M.P. (2011), “Measurement of well-being in the workplace, The development of the Work Well-Being Questionnaire”, The Journal of nervous and mental disease, Vol. 199, No. 6, pp. 394-397. DOI: https://doi.org/10.1097/nmd.0b013e31821cd3b9
Pathirage, U.K., and Weerasinghe, T.D. (2020), “Difference of work related behaviors between Generation X and Generation Y, A study of professionals of a development bank in Sri Lanka”, Kelaniya Journal of Management, Vol. 9, No. 1, pp. 1-15. DOI: https://doi.org/10.4038/kjm.v9i1.7619
Poelmann, F.B., Koëter, T., Steinkamp, P.J., Vriens, M.R., Verhoeven, B. and Kruijff, S. (2021), “The immediate impact of the coronavirus disease 2019 (COVID-19) pandemic on burn-out, work-engagement, and surgical training in the Netherlands” Surgery, Vol. 170, No. 3, pp. 719-726. DOI: https://doi.org/10.1016/j.surg.2021.02.061
Quaosar, G.A.A. and Rahman, M.S. (2021), “Human Resource Information Systems (HRIS) of Developing Countries in 21st Century, Review and Prospects”, Journal of Human Resource and Sustainability Studies, Vol. 9, No. 3, pp. 470-483. DOI: https://doi.org/10.4236/jhrss.2021.93030
Ripp, J. (2021), “Cognitive Load as a Mediator of the Relationship Between Workplace Efficiency and WellBeing”, Joint Commission Journal on Quality and Patient Safety, Vol. 47, No. 2, pp. 74-75. DOI: https://doi.org/10.1016/j.jcjq.2020.12.002
Sakka, G. and Ahammad, M.F. (2020), “Unpacking the relationship between employee brand ambassadorship and employee social media usage through employee wellbeing in workplace”, A theoretical contribution, Journal of business research, Vol. 119, pp. 354-363. DOI: https://doi.org/10.1016/j.jbusres.2020.03.038
Schaufeli, W.B., Salanova, M., González-Romá, V. and Bakker, A.B. (2002), “The measurement of engagement and burnout, A two sample confirmatory factor analytic approach”, Journal of Happiness studies, Vol. 3, No. 1, pp. 71-92. DOI: https://doi.org/10.1023/a:1015630930326
Singh, C.D., and Khamba, J.S. (2015), “Effect of manufacturing competency on strategic success, a case study in an agricultural manufacturing unit”, International Journal of Physical and Social Sciences, Vol. 5, No. 10, pp. 544-571. DOI: https://doi.org/10.4028/www.scientific.net/jera.19.156
Sobel, M.E. (1982), “Asymptotic confidence intervals for indirect effects in structural equation models”, Sociological methodology, Vol. 13, pp. 290-312. DOI: https://doi.org/10.2307/270723
Sorensen, G., Dennerlein, J.T., Peters, S.E., Sabbath, E.L., Kelly, E.L. and Wagner, G.R. (2021), “The future of research on work, safety, health and wellbeing, A guiding conceptual framework”, Social Science & Medicine, Vol. 269, No. 113593. DOI: https://doi.org/10.1016/j.socscimed.2020.113593
Souter-Brown, G., Hinckson, E. and Duncan, S. (2021), “Effects of a sensory garden on workplace wellbeing”, A randomised control trial, Landscape and Urban Planning, Vol. 207, No. 103997.
Tabachnick, B.G., Fidell, L. S. and Ullman, J.B. (2007), “Using multivariate statistics”, Vol. 5, pp. 481-498, Boston, MA: pearson. DOI: https://doi.org/10.1016/j.landurbplan.2020.103997
Teng, H.Y., Cheng, L.Y. and Chen, C.Y. (2021), “Does job passion enhance job embeddedness? A moderated mediation model of work engagement and abusive supervision”, International Journal of Hospitality Management, Vol. 95. DOI: https://doi.org/10.1016/j.ijhm.2021.102913
Teo, T.S.H., Soon, L.G. and Fedric, S.A. (2001), “Adoption and Impact of Human Resource Information Systems (HRIS)”, Research and Practice in Human Resource Management, Vol. 9, No. 1, pp. 101-117.
Troshani, I., Jerram, C. and Hill, S.R. (2011), “Exploring the public sector adoption of HRIS”, Industrial Management & Data Systems. DOI: https://doi.org/10.1108/02635571111118314
Udekwe, E., Iwu, C.G., De la Harpe, A.C., and Daramola, J.O. (2021), “A systematic literature review of Human Resource Information System (HRIS) usage in the health system of South Africa”, International Journal of Research in Business and Social Science, (2147-4478), Vol. 10, No. 7, pp. 87-115. DOI: https://doi.org/10.20525/ijrbs.v10i7.1424
Ullman, J.B. and Bentler, P.M. (2003), “Structural equation modelling, Wiley Online Library”.
Wong, C.H., Tan, G.W.H., Ooi, K.B., and Lin, B. (2015), “Mobile shopping: the next frontier of the shopping industry? An emerging market perspective”, International Journal of Mobile Communications, Vol. 13, No. 1, pp. 92-112. DOI: https://doi.org/10.1504/ijmc.2015.065892
Yan, C.H., Ni, J.J., Chien, Y.Y., and Lo, C.F. (2021), “Does workplace friendship promote or hinder hotel employees’ work engagement? The role of role ambiguity”, Journal of Hospital
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 A. Ammupriya, Preetha Subrahmanyan
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors must have a written permission from any third-party materials used in the article, such as figures and graphics. The permission must explicitly allow authors to use the materials. The permission should be submitted with the article, as a supplementary file.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) after BJO&PM publishes it (See The Effect of Open Access).
