Vol. 14 No. 2 (2017): June, 2017

Articles

• A polynomial-time algorithm for the discrete facility location problem with limited distances and capacity constraints

  Isaac F. Fernandes, Daniel Aloise, Dario J. Aloise, Thiago P. Jeronimo

  136-144

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• An inquiry into the productivity of the Indian pharmaceutical industry: application of data envelopment analysis

  umang gupta kumar gupta, rohit kapoor

  145-152

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• Effectiveness of EFQM Model Implementation: a survey on Iranian automotive after sale services companies

  Behrouz Sharifi Moghaddam, Abrisham Rashidzadeh Davan, Morteza Musakhani, Daryush Gholamzadeh

  153-164

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• Multicriteria decision aid tool for the operational management of an industry: a constructivist case

  Sandro César Bortoluzzi, Sandra Rolim Ensslin, Leonardo Ensslin, Marcos Ottoni de Almeida

  165-182

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• A State of art on economic production quantity models

  Atul B. Borade, Pankaj S. Ardak

  183-186

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• Distance learning for training business game tutors

  Mariana de Toledo Marinho, José de Souza Rodrigues, Kátia Livia Zambon

  187-195

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• Improving operational measures in a financial institute call center: a case study

  Yuval Cohen, Shai Rozenes

  204-209

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• Development of a scenario prospecting model with the use of multicriteria decision aiding: Importance of environmental variables

  José Artur Moraes Vieira, Carlos Francisco Simões Gomes, Igor Engel Braga

  210-217

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• Obstacles and difficulties implementing the lean philosophy in Brazilian enterprises

  Caroline Morito Pereira, Rosley Anholon, Antonio Batocchio

  218-227

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• Scheduling of agents in inbound multilingual call centers

  Luiz Henrique Santanna Barbosa, Carlos Francisco Simões Gomes, Maria Cecilia C. Chaves

  228-238

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• Classification of R&D infrastructure models in basic business incubators technology in the state of Paraná

  Vítor Felipe e Silva de Oliveira Nery

  239-248

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• Worker-Recovered Companies in Brazil: self-management process assessment by applying multi-criteria decision support tools

  Fernanda Santos Araujo, Vicente Nepomuceno Oliveira, Denise Alvarez, Helder Costa

  249-264

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• Descriptive and comparative study of the purchasing activity: a case study in a food company

  Letícia Miyuki Aida Endo, Murillo Costa Cerqueira, Gabriel Nery da Silva, Laiane Aparecida Soares Sena Nery, Luiz Teruo Kawamoto Júnior

  265-271

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• The organizational culture and values alignment management importance for successful business

  Nicholas Van-Eerven Ludolf, Marcela do Carmo Silva, Carlos Francisco Simões Gomes, Valmir Martins Oliveira

  272-280

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