CHAVES, G. de L. D.; GIURIATTO, N. T.; FERREIRA, K. A. Reverse logistics performance measures: a survey of Brazilian companies. Brazilian Journal of Operations & Production Management, [S. l.], v. 17, n. 2, p. 1–18, 2020. DOI: 10.14488/BJOPM.2020.018. Disponível em: https://bjopm.org.br/bjopm/article/view/861. Acesso em: 26 feb. 2024.