DRESCH, A.; PACHECO LACERDA, D.; CAUCHICK-MIGUEL, P. A. Design science in operations management: conceptual foundations and literature analysis. Brazilian Journal of Operations & Production Management, [S. l.], v. 16, n. 2, p. 333–346, 2019. DOI: 10.14488/BJOPM.2019.v16.n2.a13. Disponível em: https://bjopm.org.br/bjopm/article/view/741. Acesso em: 29 mar. 2024.