GONG, J.; OGASAWARA, T.; SUZUKI, S. SUPPLY CHAIN OPERATIONAL PERFORMANCE AND ITS INFLUENTIAL FACTORS: CROSS NATIONAL COMPARISON BETWEEN JAPAN AND CHINA. Brazilian Journal of Operations & Production Management, [S. l.], v. 8, p. 67–87, 2011. Disponível em: https://bjopm.org.br/bjopm/article/view/V8N2A4. Acesso em: 18 jun. 2024.