BRAZ, Raquel pavan; LIMA, Gilson Brito Alves. Factors that influence the retention of social volunteers in health: a comparison between the literature and the perception of volunteers. Brazilian Journal of Operations & Production Management, [S. l.], v. 17, n. 2, p. 1–14, 2020. DOI: 10.14488/BJOPM.2020.021. Disponível em: https://bjopm.org.br/bjopm/article/view/918. Acesso em: 10 feb. 2026.