BAPTISTA NARCIZO, Ramon; GABBAY CANEN, Alberto; TAMMELA, Iara; CARDOSO, Rodolfo; ELEUTÉRIO DELESPOSTE, Jamile. Innovation capability maturity in non-R&D performers: a reference model. Brazilian Journal of Operations & Production Management, [S. l.], v. 16, n. 2, p. 213–226, 2019. DOI: 10.14488/BJOPM.2019.v16.n2.a5. Disponível em: https://bjopm.org.br/bjopm/article/view/693. Acesso em: 3 feb. 2026.