CAMPOS FERNANDES LEANDRO, Flávia; PICININI MÉXAS, Mirian; MEIRELLES DRUMOND, Geisa. Identifying critical success factors for the implementation of enterprise resource planning systems in public educational institutions. Brazilian Journal of Operations & Production Management, [S. l.], v. 14, n. 4, p. 529–541, 2017. DOI: 10.14488/BJOPM.2017.v14.n4.a9. Disponível em: https://bjopm.org.br/bjopm/article/view/390. Acesso em: 6 feb. 2026.