SENNA, Pedro; GOMES, Andreia; MONTEIRO, Aluisio; PINHA, Denis. STUDY ON TECHNIQUES AND TOOLS USED IN LEAN HEALTHCARE IMPLEMENTATION: A LITERATURE REVIEW. Brazilian Journal of Operations & Production Management, [S. l.], v. 13, n. 4, p. 406–420, 2016. DOI: 10.14488/BJOPM.2016.v13.n4.a1. Disponível em: https://bjopm.org.br/bjopm/article/view/V13N4A1. Acesso em: 10 feb. 2026.