JASIAL, Sumeet Singh; PAL, S S; BANSAL, Sanjeev. POWERING CUSTOMER CONNECTIVITY OF PRODUCTS WITH LAST MILE SUPPORT SERVICES: EVIDENCES FROM INDIAN PASSENGER CAR MANUFACTURING. Brazilian Journal of Operations & Production Management, [S. l.], v. 14, n. 1, p. 126–135, 2017. DOI: 10.14488/BJOPM.2017.v14.n1.a14. Disponível em: https://bjopm.org.br/bjopm/article/view/V14N1A14. Acesso em: 10 feb. 2026.