SOUZA, Nicollas Luiz Schweitzer de; STRADIOTO NETO, Luciana Amaral; FETTERMANN, Diego de Castro; FRAZZON, Enzo Morosini. Evaluation of the customer requirements for last mile delivery in Brazil. Brazilian Journal of Operations & Production Management, [S. l.], v. 19, n. 3, p. 1–12, 2022. DOI: 10.14488/BJOPM.2022.1360. Disponível em: https://bjopm.org.br/bjopm/article/view/1360. Acesso em: 21 jan. 2026.