Franzoso, R.G., de Araujo, F.O. and Abreu, C.G.S. 2020. Analysis of the Contributions and Proposals for Improvement of a Municipal Higher Education Institution Under the Prism of Different Stakeholders. Brazilian Journal of Operations & Production Management. 17, 3 (Oct. 2020), 1–23. DOI:https://doi.org/10.14488/BJOPM.2020.037.