Khan, A. and Farooquie, J.A. 2016. MOTIVES AND BENEFITS OF ISO 9001 QUALITY MANAGEMENT SYSTEM: AN EMPIRICAL STUDY OF INDIAN SMEs. Brazilian Journal of Operations & Production Management. 13, 3 (Sep. 2016), 320–329. DOI:https://doi.org/10.14488/BJOPM.2016.v13.n3.a8.