Hanson, S.L., Araujo, F.O. de and Hanson, D. 2022. Are the resources provided by Business Incubators suitable to the needs of their customers? A methodology proposal to assess customer satisfaction in Business Incubators. Brazilian Journal of Operations & Production Management. 19, 4 (Oct. 2022), 1565 . DOI:https://doi.org/10.14488/BJOPM.1565.2022.